Privacy Policy

EDIT8 COLLECTIVE respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

 

Personal Information We Collect

We may collect personal information necessary to operate our business, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase history
  • Communication records

Payment information is processed securely by third-party payment providers.
EDIT8 COLLECTIVE does not store raw credit card details.

 

How We Collect Personal Information

Personal information is collected when you:

  • Place an order through our website
  • Contact us via email or contact forms
  • Subscribe to marketing communications
  • Interact with our website or services

Some information may be collected automatically through cookies or analytics tools to improve website functionality.

 

How We Use Personal Information

We use personal information to:

  • Process and fulfil orders
  • Communicate about purchases or enquiries
  • Provide customer support
  • Manage authentication, shipping, and returns
  • Send marketing communications where consent has been provided
  • Meet legal and regulatory obligations

We do not use personal information for purposes unrelated to our business operations.

 

Sharing of Personal Information

Personal information may be shared only where necessary, including with:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Service providers supporting business operations

We do not sell, rent, or trade personal information to third parties.

 

Data Storage & Security

Personal information is stored securely using industry-standard safeguards, including:

  • Password-protected systems
  • Restricted access
  • Secure platforms and providers

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil business operations
  • Meet legal, accounting, and regulatory requirements
  • Transaction and financial records are retained for a minimum of 7 years in accordance with Australian law.

 

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Withdraw consent for marketing communications
  • Requests can be made by contacting us using the details below.

 

Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience.

You can manage cookie preferences through your browser settings.

 

Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

 

Contact

For privacy-related enquiries or requests, please contact: hello@edit8collective.com.au

 

Updates to This Policy

This Privacy Policy may be updated periodically. The current version will always be published on our website.