Privacy policy
PRIVACY POLICY (AUSTRALIA)
OVERVIEW
EDIT8 COLLECTIVE is committed to protecting your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
WHAT WE COLLECT
We may collect personal information such as:
- name, email, phone number, billing/shipping address order and transaction details (note: we do not store full card details)
- communications with us (email, forms)
- marketing preferences (if you subscribe)
HOW WE COLLECT IT
Information is collected when you:
- place an order or create an account,
- contact us,
- subscribe to marketing communications, or
- browse our website (cookies/analytics used by Shopify and/or integrated apps).
HOW WE USE IT
We use personal information to:
- process orders, deliver purchases, and provide customer support
- verify transactions and prevent fraud
- manage returns, disputes, and record keeping
- send marketing communications (only where you have opted in; you can unsubscribe anytime)
- improve our website and services
DISCLOSURE TO THIRD PARTIES
We may share information with service providers necessary to operate our store (e.g., Shopify, payment processors, shipping carriers, email platforms). These providers may store data outside Australia.
SHOPIFY
Our store is hosted on Shopify, which processes data to provide and improve the platform services. Shopify may collect information when you access and use the site.
DATA RETENTION
We retain records as required for business and legal purposes, including transaction records for at least 7 years (financial and operational record-keeping).
YOUR RIGHTS
You may request access to or correction of your personal information, or opt out of marketing at any time by contacting info@edit8.com.au
SECURITY
We take reasonable steps to protect personal information through access controls, strong passwords, and secure platforms. No method of transmission is 100% secure, but we apply risk-based safeguards.